STORE POLICY

CUSTOMER CARE

At The Art Mum we aim to provide excellent customer service and care. We strive to provide our customers with the high quality products that are unique to The Art Mum .

 

We are driven to meet our goals and provide an experience that encourages the customer to engage further with our business.

 

We are continuing to develop our range of products and services. Please stop by regularly or follow The Art Mum on social media for updates

Please do not hesitate to contact us on Tuesday to Friday 9.00am to 4.00pm via theartmum@gmail.com

PRIVACY & SAFETY

Privacy and security 

  • Information that you provide to us

We collect personal information that you provide directly to us, such as when you make a purchase, register for an account or enter a competition or promotion. This may include:

your name;

  • your contact details including your email address, delivery address, phone number and social media handles;

  • information regarding your experiences with our products and services;

  • financial information including credit card

Financial information that is collected via the website is used by The Art Mum to bill you for products and services. Any financial information that is collected is for the purpose of transaction approval and funds transfer. The financial information we collect from you is kept securely and held on secure servers in controlled facilities.

 

Online Payment Securities 

At The Art Mum , we're committed to ensuring your data, personal identification and payment information is always handled safely and securely. 

WHOLESALE INQUIRIES

At the art mum we provide opportunities for businesses to sell our products in their own stores. If you are interested in stocking any of the items shown on our website please get in touch. 

We will send you our latest wholesale catalogue and advise you on our ordering process. 

PAYMENT METHODS

Credit / Debit Cards

*Offline Payments- At Special Events Only - Cash